Digital Accessibility Statement

eSign is committed to ensuring that its website(s)/mobile application(s) are accessible, in compliance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This accessibility statement pertains to E-Sign UK Ltd’s website: https://www.esigndigital.com/

eSign’s values inherently embrace inclusivity. We prioritize input from individuals with disabilities when making decisions. Everyone utilizing our services deserves our assistance. Our aim is to offer an inclusive, enjoyable, and engaging digital experience. This encompasses the elderly and individuals with impairments in our community.

We diligently maintain accessibility compliance, alongside our partners. Together, we are committed to achieving the following accessibility standards:

Web Content Accessibility Guidelines (WCAG) 2.1 Level AA

A dedicated team of accessibility experts at eSign ensures ongoing accessibility. We understand that maintaining accessibility is a continual commitment. All elements of our Design System are easily accessible. Our goal is to ensure that individuals with disabilities can enjoy life with the same ease and comfort as those without disabilities.

This website is operated by eSign. We endeavor to enable as many people as possible to utilize this website. For instance, this means you should be able to:

• Adjust colors, contrast levels, and fonts
• Zoom in up to 200% without text spilling off the screen
• Navigate most of the website using only a keyboard
• Navigate most of the website using speech recognition software
• Listen to most of the website using a screen reader (including the latest versions of JAWS, NVDA, and VoiceOver)

We have also simplified the website text for better comprehension.

Ability Net provides guidance on enhancing device usability for individuals with disabilities.

For the best experience, we recommend using the following browser and screen reader combinations:

• Mozilla Firefox or Google Chrome with the Non-Visual Desktop Access (NVDA) screen reader on Microsoft Windows
• VoiceOver with the Apple Safari browser on Apple Mac and iOS

Our Accessibility Conformance:

eSign Digital Accessibility Conformance

Feedback and Contact Information:

If you require information from this website in a different format, please reach out to us. In your message, include:

• The web address (URL) of the content
• Your email address and name
• The format you require

Please contact us via the following details:

Email: support@esigndigital.com

Phone: 0330 912 8045

Website chat facility: https://www.esigndigital.com/ or contact us form: https://www.esigndigital.com/contact-us/

We will consider your request and respond within 10 working days.

Reporting Accessibility Problems:

We continually strive to enhance the accessibility of this website. If you encounter any issues not listed on this page or believe we are not meeting accessibility requirements, contact us at info@esigndigital.com. We have a process in place to acknowledge your contact, inform you of the individual handling your query, and provide a timeframe for a response.

Enforcement Procedure:

The Equality and Human Rights Commission (EHRC) enforces the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are dissatisfied with our response to your complaint, please contact the Equality Advisory and Support Service (EASS): https://www.equalityadvisoryservice.com/